Here’s where you’ll find all the answers to your questions. Still can’t find the answer you’re looking for? Don’t hesitate to call 888-669-4227 to speak to one of our friendly customer service representatives, or contact us online.
Yes, less than perfect credit will not prevent you from qualifying for a loan. Even if you have been turned down by other lenders, CreditBox may be able to assist you in obtaining a credit option that fits your needs.
CreditBox uses email and text communications to keep you informed of your loan approval, payment reminders, promotions, events and more. It's very important that you receive all email communication from CreditBox concerning your account.
To ensure you receive important emails from CreditBox please add our email address, cs@creditbox.com, to your address book as a trusted contact.
When you apply before 11:30a CST with all the require documents and approval, you will be eligible to receive your cash deposited into your bank account the same day. Restrictions may apply.
If you currently have an active loan with CreditBox please call 888-669-4227 or email cs@creditbox.com
Please be prepared to fax, text, or email a copy or photo of a voided check or bank statement from your new bank account. Also, if you are submitting a voided check, please do not submit starter checks, as we do not accept these as valid proof of bank information.
You must contact us immediately to set up payment arrangements. If your debit is returned unpaid from the bank for any reason, we will initiate recovery procedures immediately.